One Platform · Ten Products
Mobile Push Notification Service
- 8 vendor channels + 1 self-built channel, reaching a message delivery rate of 99%.
- 7+ message styles, 10+ user grouping rules to accurately reach target users.
- Full-life cycle data tracking, multi-dimensional message funnel, and user behaviour profiling.
- Global multi-data node selection, multi time zone, multi-language intelligent adaptation.
Web Push Notification Service
- Ultra-simple configuration process, 3-min online rapid development.
- W3C service + EngageLab built notifications for 100% browser coverage.
- Support for custom "Subscription Guide" to increase subscription rate by more than 70%.
- Support for Shopify and other independent platforms to quickly create WebPush.
Transactional & Marketing Email API
- Intelligent regulation of sending strategy, 99% inbox rate, 99.97% delivery rate.
- Sender, BIMI certification, increase brand awareness, build trust in the brand.
- 100+ email templates, easy to build attractive emails.
- Complete lifecycle email data tracking, multi-dimensional analysis, and user behavior feedback.
Bulk SMS & Transactional SMS API
- Direct connection to over 200 countries/regions for global coverage.
- Intelligent channel switching to reach users within 5 seconds.
- Provide real-time status return, reporting intuitive and reliable.
- Supports uplink response to incoming SMS, timely notification of user feedback.
WhatsApp Business API · Meta BSP
- Official Meta BSP: Globally competitive pricing with enterprise verification and coverage across 200+ countries.
- Reduce costs and increase efficiency: Deliver up to 95% and reduce costs by 70%.
- More than 10 types of messages for consumers to complete the deal and convert the user within WhatsApp.
- Analyze full lifecycle data with full delivery reporting.
Why Global Leaders Choose EngageLab
Reliable Delivery, Owned Infrastructure
Owned infrastructure for email and push means more control over deliverability, clearer feedback loops, and lower total cost than reseller stacks.
Unified Lifecycle Customer Data
Customer data integrated across verification, engagement, and support. Growth and service teams share one 360° customer view.
Start Anywhere, Expand into One Platform
Modular architecture lets businesses start with any single product (SMS, Email, OTP) and scale seamlessly. No system switching, no data loss.
Native AI Powered by GPTBots · No Seat Fees
Native AI designed for complex tasks and business workflows, paired with no-seat-fee pricing on LiveDesk. The more AI resolves, the lower your service costs.
Global Compliance & Data Residency
Multi-region data center deployment (Europe, APAC) meeting local regulations including GDPR, PDPA, and passing enterprise security reviews.
Developer-First APIs & Proven Scale
High-performance, easy-to-integrate APIs supported by comprehensive documentation and a proven ecosystem, trusted by 800,000+ developers and processing 12B+ messages daily.
Tailored Solutions for Your Industry
EngageLab provides enterprises with an all-in-one highly integrated platform that covers a full range of functions. Integrating multiple customer interaction channels and capabilities
Financial
E-commerce
News & Media
Travel Industry
Gaming
Unlocking More EngageLab Possibilities
New & Improved! Try Smarter Marketing Automation!
Trusted by Businesses Worldwide
EngageLab has gained the confidence of businesses thanks to its cutting-edge technologies and professional customer service.
Elena
Bank, Account Manager
We love EngageLab! It's been a real game-changer for us. It helps us integrate automated workflows and customers love being able to apply for new cards and change account info. We're thrilled with EngageLab's omnichannel messaging solution –the bank's best way of staying in touch with our customers!
Chuan Leekpai
SEA Online Grocery Company, CEO
EngageLab allows us to find ways to make customer contact easier. It's so simple to communicate with customers through SMS and push notifications. This is very helpful for some of our target audience (e.g. full-time mums) who don't use email or the latest technology and usually don't have time to call.
Jerry Abego
Vice President of News App
User engagement in the App is very important for the news and media industry. Surprisingly, EngageLab offers a complete set of data analysis tools! The statistics are easy to query and export, helping us to refine our distribution strategies.
Carlos Ramirez
Director of Operations, Travel Services Platform
We know how important it is to be able to get help quickly when you're traveling, EngageLab is secure and stable. We're always ready to respond to our lovely clients' all needs. After using our service for a while, our customers tell us that we've made their experience much smoother.