EngageLab Pricing

AppPush & WebPush

Message Type

Push Notifications
Custom Messages
In-App Messages
iOS Live Activities

Platform Support

AppPushAndroid、iOS AppAndroid、iOS App
WebPushCover Android, Windows, Mac OS, iOS Platforms, Compatible With Mainstream BrowsersCover Android, Windows, Mac OS, iOS Platforms, Compatible With Mainstream Browsers

Channel Support

Android Push ChannelFCM, Huawei, Xiaomi, OPPO, vivo, HONOR, MEIZU, EngageLab Self-Built ChannelFCM, Huawei, Xiaomi, OPPO, vivo, HONOR, MEIZU, EngageLab Self-Built Channel
iOS Push ChannelAPNs， EngageLab Self-Build ChannelAPNs， EngageLab Self-Build Channel

Basic Features

Sending Strategy 44
Push Style66
Push by Group Apps
Push History
Sub account
Push Detection ! Helps developers quickly complete self-service online device status, message lifecycle queries, and troubleshooting.
Integrated Diagnostics
WebPush authorization pop-up configuration guide
Frequency Capping ! Support to complete the push within the set time to reduce server load.
IP Whitelist
Message Status Callback ! Supports returning Message Lifecycle State data to the organization's business system.
Tag Push
Alias Push
Segment Push
Push Frequency Control
End-user Time Zone Push ! Transmission is according to each terminal's set time zone.
Multilingual Push Notifications ! Automatically detects end-user device language and uses that language to push messages.
Send in a Loop

Data Statistics

App Statistics ! Real-time push business data in application dimension, push conversion funnel, discount statistics, and more.
Message Statistics ! Supports analyzing message lifecycle states and message transformation funnels by platform and channel from the message dimension.
Message Loss Analysis ! Supports message loss level and message loss detail analysis by platform and channel.
User Statistics ! Push new users, cumulative users, active users, average active time, and other data statistics dimensions.
Notification Permission ! Provide statistics on the number of device notification privileges turned on, turned off, and notification turn-on rate.

Usage Performance

Push APIQPS=500Custom
Number of Offline Messages Stored5 Messages / uid Offline for up to 30 DaysCustom
Number of Tags100,000 Tags / AppKey，100 Tags / uidCustom
Number of Segments100 Segments / OrganisationsCustom
Number of Alias100,000 Alias / AppKeyCustom

Data Security & Compliance

Global Multi-Data NodesSingapore， Virginia， Frankfurt， HongKongCustom
Dedicated IP Resources
Data Encryption Transmission
Data Desensitization Storage ! Support the desensitization, storage, and analysis of critical business data to protect the security of customer owned data.
Two-Factor Authentication--
Service Level Agreement (SLA)

Customer Support

Ongoing Support
Multilingual Customer Support
5x8 Customer Service
7X24 Dedicated Service--
Solution Consultation--
Custom Development Services--Custom
Platform Service FeeContact SalesCustom

Email

New

Email Sending

SMTP Relays
RESTful Email API
Mailing Lists
Recipient Variables
Custom Sending Domains
Analytics ! Support for data statistics, behavior analysis, data viewing, and data feedback.
Email Templates ! Integrated drag-and-drop component editor, template rendering adapts to different mailbox devices.
Inbox Preview ! Support accurately simulate the preview effect of email content in 100+ mainstream email clients such as Gmail, Outlook, Yahoo and so on.
Email Campaign ! Support for contact management, scheduled tasks, warm send, A/B testing, and more.
Webhooks
Guaranteed Uptime SLA

Deliverability&Performance

Suppression Management
Automated Dedicated IP Warm Up
Authentication Protocols ! SPF, DKIM, CNAME/DMARC, etc.
Engagement tracking
Inbox Placement ! Help customers assess inbox rates and accelerate the warm-up of new domains.--Custom
Reputation Monitoring ! Monitor your domain name, IP reputation, and spam rate.--Custom
Sender authentication ! Helps increase mail-in-box rates.--Custom

User Management&Security

2-Factor Authentication
Multi-user Access
User Roles & Permissions
IP Access management

Customer Support

Documentation
Chat Support
Phone Support

OTP

Validated Features

Supports Multiple Sending Channels
Intelligent Replenishment Policy
Hosted Number Pool
High Delivery and Backfill Rates
Out-Of-The-Box, Easy Access
Built-in Security
Built-in Template Messages
Restful API
Data Analysis and Statistical Reporting
Regulatory Compliance

SMS

Worldwide SMS Pricing

200+ countries/regions covered.
99.97% annual service available.
Billions of pushes supported by business architecture.
Global real-time operation and maintenance monitoring.

Marketing Automation

Validated Features

Visual Journey Designer
Pre-Built Journey Templates
AI Content Generation
360° Customer Profiles
Multi-Platform Integration
Omnichannel Precision Delivery
Smart Frequency Control
Revenue Attribution Analytics
AI-Powered Insight

LiveDesk

New

Starter Plan

Omnichannel Coverage
Logo Can Be Removed
Logs Stored for 1 Year
Up to 30K Conversations/Month

Business Plan

Omnichannel Coverage
Logo Can Be Removed
Automated Ticket Management
Enterprise SLA
Logs Stored for 2 Years
Up to 100K Conversations/Month

CAPTCHA

New

Validated Features

Low friction for higher conversions
Flexible modes for different risks
Works across all platforms
Updated constantly to stop attacks
Multilingual support for global growth
Expert team for stable rollout

EngageLab - CAPTCHA Pricing Plan

Plans	Hourly Verification Requests	Number of Scenario IDs
Basic	0	0
Enterprise Custom	Customizable	Customizable

Plans	Hourly Verification Requests
Basic	0
Enterprise Custom	Customizable

Plans	Number of Scenario IDs
Basic	0
Enterprise Custom	Customizable

Silent Auth

New

Verification Value

3–5s Instant Verification
More Efficient than SMS OTP
Reduce Login Drop-Off
Lower Account Fraud Risk
Automatic Background Verification
No Sensitive Device Data Required
Intelligent Fallback Protection
Pay Only for Successful Tokens
Global Privacy Compliance Support

Estimate Your Monthly Cost

Pricing Plan for EngageLab Product

AppPush

WebPush

Email

SMS

WhatsApp

OTP

Marketing Automation

LiveDesk

CAPTCHA

Silent Auth

Feature Comparison

AppPush & WebPush

Email

OTP

Validated Features

SMS

Worldwide SMS Pricing

Marketing Automation

Validated Features

LiveDesk

Starter Plan

Business Plan

CAPTCHA

Validated Features

Silent Auth

Verification Value

Frequently Asked Questions

Take Your Business to the Next Level