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EngageLab - Player Engagement Strategy Experts
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Efficient Omnichannel Interaction for Active Retention - EngageLab
Targeted Customer Acquisition, Secure Customer Registration
Resist the infringement of fake users and create a safer and more enjoyable gaming environment for players.
Real-Time Interaction, Effective User Activity
EngageLab customizes push content based on player behavior and preferences, reaches players across multi-channels at key touchpoints, enhances player stickiness and willingness to pay.
Player Service, Intelligent Companionship
Each interactive channel effectively increases player satisfaction by providing players with a timely and attentive customer service response.
Building Recall Systems, Awakening Silent Users
EngageLab's omnichannel engagement platform maximizes the likelihood that a company will reach a dormant or churning user to bring them back and increase conversions.
Why Choose EngageLab
Higher data capacity
Faster response speed
More secure service response
Broader service coverage
- Million simultaneous, average daily message volume of 10 billion, to meet the push demand of large-scale games of millions of games in the peak.
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"Everyone understands the competitive nature of the gaming industry. By using EngageLab to engage with our players across multi-channels, and by using A/B testing to improve the content and timing of our messages, EngageLab dramatically increased the viewability of our messages and the conversion rate of our marketing campaigns."
Emily Chen
Game Product Manager
Frequently Asked Questions
How does EngageLab support players worldwide?
EngageLab has multiple data centers around the world. This allows us to provide a wide range of services. Our platform supports various timezones and languages, ensuring players receive consistent quality service regardless of location. A global messaging IP network and data center presence ensures consistent and timely messages.
How can EngageLab be used to optimize messaging strategies to improve player retention?
EngageLab provides powerful data analysis and A/B testing tools to understand messaging effectiveness. Analyze opens and clicks on push messages so developers can refine message content and delivery timing for more effective messaging and player interaction.
Does EngageLab support cross-platform push notifications?
Yes, EngageLab has support for cross-platform push notifications. Whether the player is using an iOS or Android device or accessing the game through a web browser, we can ensure the accuracy and consistency of the push messages across multiple platforms. EngageLab integrates a variety of messaging channels, including AppPush, WebPush, SMS, and email, to deliver a superior user experience.
How does EngageLab charge?
EngageLab's AppPush and WebPush are charged by DAU and there's no limit to the number of messages sent, making them more cost-effective for game companies that need to send messages frequently.WhatsApp message uses a conversation-based charging mode, charging only once every 24 hours, greatly reducing the cost of customer service communication. You can simulate the price on the Pricing page.
How does EngageLab cope with the demands of sending messages to millions of players?
To ensure stable processing of message requests for large numbers of active users during peak periods, EngageLab is designed with load balancing and high availability. Our platform supports up to one million messages per second, and our multi-node deployment ensures system stability and continuity in the event of a node failure.
